You Can use Statuses to Manage Workflow on the system. We support the following Statuses types: "available" - Agent is available and able to get calls "on_break" - Agent is on Break "logged_out" - Logged outPlease note each status change is logged in the system , we can use it forther for statistics etc
Request
Header Params
Body Params application/x-www-form-urlencoded
Request Code Samples
Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl--location--request POST '/api/workflows' \
--header'Authorization: {{auth}}'