Create

You Can use Statuses to Manage Workflow on the system.
We support the following Statuses types:
"available" - Agent is available and able to get calls
"on_break" - Agent is on Break
"logged_out" - Logged out

Please note each status change is logged in the system , we can use it forther for statistics etc

Request

Header Params

Authorization

string

optional

Example:

Body Params application/x-www-form-urlencoded

actions[0][field]

string

optional

Example:

weight

actions[0][operator]

string

optional

Example:

actions[0][value]

string

optional

Example:

conditions_all[0][field]

string

optional

Example:

status.uuid

conditions_all[0][operator]

string

optional

Example:

conditions_all[0][value][]

array[string]

optional

Example:

[" 3db8f636-f544-4133-89e3-1c32915899b5"," 9ef157df-49b4-4402-bc5a-e24d7b1fb51f"," f9224d93-95ac-4b87-946e-c41a526d5cfe"," 724ce197-f915-4028-9b92-8c0362c3853c"," fe7dc7d4-ec9c-45f9-8738-5b6d0521c623"," 219e7b1f-e333-4ef0-9cc2-e89d9d86f1b4"," ac3b3315-d53d-420b-9e96-c9f36eda8ea6"," 13df0a40-c56b-41b7-9481-02d3eb467148"," 44e15cdf-08e4-4735-95a2-c825baff129a"," 4cb975d5-12c5-45a0-9646-34043ae70e5d"," bf49e857-0b34-4fdd-bc57-6ff8c62c87c5"," f4773113-8874-4257-bca4-30176898f0da"," ff5aff2f-1542-4016-b272-90e3fd2b6a72"]

Request

Request samples

Responses