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POST

/api/statuses

You Can use Statuses to Manage Workflow on the system.
We support the following Statuses types:
"available" - Agent is available and able to get calls
"on_break" - Agent is on Break
"logged_out" - Logged out

Please note each status change is logged in the system , we can use it forther for statistics etc

Request

Body Params multipart/form-data

name

string

required

Example:

DinnerBreak

type

enum<string>

required

Allowed values:

on_breakavailablelogged_out

notes

string

optional

Example:

Internal Notes

Request samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST '/api/statuses' \
--form 'name="DinnerBreak"' \
--form 'type=""' \
--form 'notes="Internal Notes"'

Responses

🟢200Success

application/json

Body

object {0}

Example

{}

Modified at 2025-01-23 20:03:04

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