Create

Developing

POST

/api/groups

You Can use Statuses to Manage Workflow on the system.
We support the following Statuses types:
"available" - Agent is available and able to get calls
"on_break" - Agent is on Break
"logged_out" - Logged out

Please note each status change is logged in the system , we can use it forther for statistics etc

Request

Header Params

Authorization

string

optional

Example:

Body Params multipart/form-data

name

string

required

Example:

NumberGr332123132113o11up31321

type

enum<string>

required

Allowed values:

on_breakavailablelogged_out

Example:

number

notes

string

optional

Example:

Internal Notes

resources[]

string

optional

Example:

97254523458531

environment_uuid

string

optional

Example:

050a5648-2471-4722-a9d1-34ecec12714d

Request samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST '/api/groups' \
--header 'Authorization: {{auth}}' \
--form 'name="NumberGr332123132113o11up31321"' \
--form 'type="number"' \
--form 'notes="Internal Notes"' \
--form 'resources[]="97254523458531"' \
--form 'environment_uuid="050a5648-2471-4722-a9d1-34ecec12714d"'

Responses

🟢200Success

application/json

Body

object {0}

Example

{}

Modified at 2025-05-07 15:43:30

Types

Update